Apple Mail Setup

Apple Mail is the default email client that comes with every Mac using OS X 10.0 or later. This guide will show you how to configure your Apple Mail application to access your new web mail account.

This article is primarily for Mail version 10.2 on Sierra (OSX 10.12.32). Your version of Apple Mail may vary depending on the version of Mac OSX you are using.

Add An Account

1. Click on the Apple Icon on the top left of your screen
2. Select System Preferences
3. Click Internet Accounts
4.  Select Add Other Account
5.  Select Mail account

Configure Mail Settings

1. Email Address: Enter your email address
2. User Name: Enter your email address
3. Password: Enter your password.
4. Account Type: it’s set to IMAP by default. Leave this set.
5. Incoming Mail Server: add mail.b.hostedemail.com
6. Outgoing Mail Server: add mail.b.hostedemail.com
7. Click Sign In

Final Configuration

Select the apps you want to use with this account:

1. Click Mail
2. Click Done

That’s it! You can now use your email account with the Mac Mail application.

Troubleshooting

If Mac Mail fails to connect to the account, go through the steps again and ensure you have not made any typos.

The most common error is mistyping the host name: mail.b.hostedemail.com

Remember that you must enter the same host name in both the incoming and outgoing settings.

If you still have issues, please submit a support ticket and one of our agents will help you get set up.