This guide explains how to configure your iPhone or iPad to access your email account.
This tutorial was created for iOS 14. If you are using a newer or older version, these instructions may differ.
Make sure you have selected the IMAP tab at the top and NOT POP.
Incoming Mail Server
Outgoing Mail Server
After the iOS device has verified the account, press Save.
If your iOS device fails to verify the account, go through the steps again and ensure you have not made any typos.
The most common error is mistyping the host name: mail.b.hostedemail.com
Remember that you must enter the same host name in both the incoming and outgoing settings.
If you still have issues, please submit a support ticket and one of our agents will help you get set up.