Adding an Account

  1. Select File
  2. Click the Account Settings icon
  3. Select Account Settings
  4. In the Window that opens, click the New icon
  5. Enter your email address
  6. Click Advanced Options
  7. Check Let me set up my account manually
  8. Click Connect

Configuring Your Mail Server

  1. Click the IMAP icon
  2. Enter Incoming Mail Server:
  3. Enter Port: 993
  4. Select Encryption Method: SSL
  5. Check Require logon using Secure Password Authentication
  6. Enter Outgoing Mail Server:
  7. Enter Port: 587
  8. Select Encryption Method: TLS
  9. Check Require logon using Secure Password Authentication
  10. Click Next

Final Steps

  1. Enter your password
  2. Click Connect

All done! Your new email is ready to use!

Outlook will send you a test email and will let you know that the account is ready for use.


If Outlook fails to connect to the account, go through the steps again and ensure you have not made any typos.

Doublecheck the incoming and outgoing Ports and make sure they are set correctly.


If you still have issues, please submit a support ticket and one of our agents will help you get set up.